Terms of Use and Store Policies

The material contained in this web site has been checked for accuracy; however, all material is provided without any express or implied warranties. Neither The RV Toy Store nor its affiliates assumes responsibility for any errors or omissions in the material. Access to The RV Toy Store’s Web site and its content is provided without charge to users by The RV Toy Store “AS IS” and without warranty of any kind.

Secure Shopping
We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. The RV Toy Store further guarantees that your online transaction will be secure, and that your credit information will be protected. Ordering is fast, easy & risk-free. For the fastest service, call 1-800-334-5533, toll-free, 9:00 AM. – 6:00 PM., Monday – Friday, Pacific time. We welcome VISA, MasterCard, American Express, Diners Club, Discover, & NOVUS cards. To pay by check or money order, simply follow the mail order directions below. To place orders during nonstandard business hours, simply order via fax or the Internet, as indicated below. Order by phone. Call 1-800-334-5533 toll-free, 9:00 AM. – 6:00 PM., Monday – Friday, Pacific time, in the USA or Canada. From anywhere else, call 1-760-322-5533.

Order byFax.
Fax your order any time using your credit card. Simply complete the order form (on the back page of our printed catalog) & fax it to 1-760-323-5533. Order by mail. Order by mail via check, money order, credit card or gift certificate. Simply complete the order form (on the back page of our printed catalog) & mail it in the postage free envelope (provided in our printed catalog). Delivery outside the USA, please call 1-800-334-5533 or 1-760-322-5533 for shipping quotes.

Ordering from the Website.
Ordering our products has never been easier. When you find products that you want to purchase, just add them to your cart by clicking on “add to cart”. When you’re ready to check out just click the shopping cart icon on the upper right hand corner of the site and then click on “check-out”. Your order is sent through on an SSL encripted server and is a secure transaction. You can order with total confidence.

Order from your Campsite.
If you in the Palm Springs area or will visit soon, we will come directly to your campsite, & install (or deliver) your new RV toys! Simply call 1-800-334-5533 from your cellular phone or any pay phone (no coin necessary) and we’ll arrange a time and place.

Toll-Free Customer Service Line.
If you have a question concerning order status, product installation, or any other technical or customer service issue, please call 1-800-334-5533, Monday – Friday 9:00 AM. – 6:00 PM. Pacific Time. If a problem arises, we’ll take a quick, fair approach at solving it fast!

Low Price Guarantee!
We strive to bring you the lowest prices anywhere. If you find the same product on sale elsewhere at a lower advertised retail price, we’ll match that price. If you’ve already purchased the item from us, we’ll refund the difference, if you notify us within 30-days of your purchase. To qualify, simply send us the dated advertisement. Our low price guarantee applies only to exact model matches with USA warrranties, currently advertised in print by, and available from a manufacturer’s authorized dealer.

Fast Delivery.
We aim to provide the fastest shipments, deliveries & installations possible. In most cases, shipments are en-route within 48 hours. Custom made products are usually delivered in 2 to 4 weeks. If you need your order RUSHED to you, just let us know! Credit cards are not charged until orders have been shipped or fulfilled. Items ordered together are not always shipped the same day. 30-Day return policy. If you’re not satisfied with an item, you may return it for a prompt & courteous refund, modification or exchange. Our return policy does not begin until UPS delivers the merchandise to you. Please call 1-800-334-5533 in advance, for a return control number & the correct return address. Please return products in good condition, in original boxes if possible, & with all paperwork via insured, prepaid UPS or Parcel Post. And please indicate the return control number on your shipping label. We will credit your original method of payment for the full price you paid for the merchandise returned.

High Product Quality at RV Toy Store!
If we sell it, we endorse it. RV Toy Store¨ eliminates your risk of purchasing products from obscure vendors by setting firm policies for product standards & vendor screening. When you make a purchase through RV Toy Store¨, you can rest assured that you’re receiving quality merchandiseÑbacked by a reputable manufacturer. Furthermore, we’re fully committed, to bringing you only the newest, most practical, dependable & affordable products this industry has to offer. Customer Protection Policy. In addition to seeing that our products are backed by proper warranties, we assure your continued satisfaction with that product throughout the duration of its warranty. If you don’t get prompt, satisfactory service from a manufacturer or service center throughout the life of its warranty, simply call our toll-free customer service line at 1-800-334-5533. Although we do not cover the replacement or servicing costs, we will certainly help to facilitate your attainment of proper product support.

Free RV Toy Store Catalog.
A phone call is all it takes to bring the RV Toy Store¨ Catalog to your home or that of a friendÑFree! With the first issue comes a $5 discount coupon. Call 1-800-334-5533 toll-free, or submit a free catalog request online for yourself or a friend! The discount coupon and catalog will be sent right away.

Gift Certificates.
What could be a more fun than a gift for your RV? Our Gift Certificates are just like moneyÑbut more fun! Available in denominations of $25, $50, $100 & $200. Your name & the recipient’s are handwritten on each certificate with no expiration date. With every $200 gift certificate, you’ll get an additional $25 gift certificate for your own useÑplus a set of SUNGUARDª Custom Wiper SaversªÑabsolutely free! …Why not call & order one right now! Just call 1- 800-334-5533, toll-free & order with your credit card! Or, purchase by mail, fax or the Internet!

Come visit beautiful Thousand Palms in the Palm Springs Area!
A motor coacherÕs paradise! Come enjoy our year-round sunshine, world-class golfing, exciting entertainment, natural beauty, magnificent gaming casinos, & breathtaking mountain views! Stay at some of the finest RV resorts in America! And, when you’re ready to place an order from The RV Toy Store¨, just call 1-800-334-5533 toll-free for a “Toy-Store Mobile-Unit” installation or delivery. We will come right to your campsite! … or better yet, why not visit our beautiful NEW showroom store at 72-120 North Shore Street, Thousand Palms, CA 92276.